Terms of Use
Provider Terms of Use
Professional Standards
All healthcare providers must adhere to the highest professional standards in delivering video consultation services
Providers must maintain their professional licenses and qualifications as required by law.
Ethical and respectful conduct towards patients is mandatory.
Service
Providers have signed up with Panmedical as independent contractors to provide Telehealth services (Telemedicine) to patients. Providers are NOT considered as employees or representatives of Panmedical.
Providers will be paid on a per consultation basis based on their contract.
Providers are expected to offer high-quality care and ensure patient satisfaction.
Providers must acknowledge that Panmedical’s services are meant for urgent, non-emergency services, and are not suitable for any emergencies that are best handled by a visit to a hospital; please assess the situation and advise patient accordingly.
Providers understand that our Partners (Pharmacies, Labs, Diagnostic) are independent medical service providers contracted by Panmedical to provide expanded services to patients.
Data Privacy
Providers must ensure the confidentiality and privacy of patient information at all times.
Patient data should only be accessed for legitimate purposes related to the provision of healthcare services.
Providers are responsible for complying with Panmedical’s data protection policies and relevant data privacy laws.